♻️ Responsible Gaming

We99 Responsible Gaming — Play Safe, Stay Happy

Gaming at we99 isn't just about the thrill of winning — it's about healthy, balanced entertainment. We believe every player deserves the right and the means to play responsibly. This page shows you how to get the most enjoyment while staying within safe limits.

Session Time Limit Bet Limit Self-Exclusion 18+ Protection
Our Commitment
Play for Fun, Not for Income
Self-Exclusion Is Always Available
Set Your Own Personal Limits
Support Is Always Available
Strict Protection Measures for Minors

🎯 What is responsible gaming and why does it matter?

Responsible gaming at we99 means enjoying the experience while staying in full control of your time, money, and mindset. Online gaming can be a great source of entertainment — but when it gets out of hand, it can take a toll on your family, work, and mental health. We want you to always see gaming for what it is: a game.

Thousands of players across Bangladesh enjoy Live Casino, slots, Fish Game, and Bingo on we99 every day. A large number of them play responsibly — sticking to a weekly budget, keeping sessions short, and balancing it with time spent with family. That's the mindset we want to see in every player.

Keep in Mind: Gaming is entertainment. Don't fall into the trap of chasing losses with bigger bets. Stick to your limits and enjoy the experience.

📖 Core Principles of Responsible Gaming

We99 believes being a responsible player isn't difficult — it just takes a few simple habits. Below are the core principles we recommend to help you stay on track.

  • Set a Budget: Decide in advance how much you'll spend each week or month — and never go beyond that limit.
  • Time Planning: Set a daily limit on how long you play. Don't let gaming cut into your sleep, work, or family time.
  • Accept Your Losses: Chasing losses by placing bigger bets is a dangerous habit. Every session is independent.
  • Check Your Mental State: Avoid gaming when you're feeling angry, sad, stressed, or lonely.
  • Stay Grounded in Reality: Gaming is one part of life — not your whole life.
  • Get Help: If something feels off, talk to our support team or someone you trust.

⚙️ we99's Responsible Gaming Tools

We didn't just write a policy and leave it at that — the we99 platform comes with built-in responsible gaming tools you can use on your own terms. They're easy to activate right from your account settings.

💰
Deposit Limit

Set daily, weekly, or monthly deposit limits. Reductions take effect immediately; increases require a 24-hour waiting period.

⏱️
Session Time Limit

Set a session time limit in advance. Once it's up, the platform will notify you or log you out automatically.

🧊
Cooling-Off Period

Need a short break? Set a cooling-off period from 24 hours up to 6 weeks. Account access will be restricted for the duration.

🚫
Self-Exclusion

You can activate self-exclusion for a period ranging from 6 months to 5 years. During this time, your account will be completely closed and you will not receive any promotional emails.

📉
Loss Limit

Set a maximum loss limit for a given period. Once you reach that limit, no more bets can be placed for that session.

📊
Gaming History

View your full history of bets, wins, losses, and spending. It's a powerful way to understand your own gaming behavior.

⚠️ Warning Signs of Problem Gaming

It's not always easy to tell when gaming habits have crossed into problem territory. If you notice any of the signs below, take them seriously — and seek help if you need it.

Recognize the Warning Signs

If any of these signs apply to you, it's time to take action

1
Chasing Losses

Continuing to bet more after repeated losses, convinced that a win is just around the corner.

2
Hiding Your Gaming

Hiding or lying to family or friends about your gaming activity.

3
Spending Beyond Your Budget

Spending money meant for food, rent, or essential expenses on gaming.

4
Emotional Distress

Feeling anxious, irritable, or moody when you can't play.

5
Impact on Work and Relationships

Loss of focus at work or strain on family relationships due to gaming.

6
Borrowing to Gamble

Borrowing money from friends, family, or a bank to fund gaming.

If you notice any of the signs above: Contact our support team or activate self-exclusion or a cooling-off period on your account. Asking for help isn't a sign of weakness — it takes courage.


Our Safeguards

Features we99 Offers for Responsible Gaming

🔞
Age Verification

Age verification is mandatory when registering at we99. The platform is strictly off-limits to anyone under 18.

🧠
Real-Time Alerts

If unusual gaming patterns are detected, the system will automatically suggest you take a break.

👨‍👩‍👧
Parental Controls

Contact our support team to add extra protection to a family member's account.

💬
24/7 Support

Our support team is always ready to help with any responsible gaming questions or concerns.

📱
Easy Access on the App

Responsible Gaming tools on we99 are just two taps away — right from the app.

🔒
Instant Account Lock

You can fully lock your account at any time — no waiting required.


Self-Assessment

Answer the following questions honestly — to yourself

If you answered yes to three or more of the questions below, please get in touch with us.

Do I end up spending more on gaming than I budgeted for?
Do I feel anxious or restless when I can't play?
Do I place bigger bets trying to win back money I've lost?
Is gaming affecting your work, family, or social life?
Am I hiding my gaming from family or friends?
Has gaming become my primary source of income or savings?

How to Set Your Limits

Set your gaming limits in just a few simple steps

1
Log In to Your Account

Log in to your account on the we99 website or app.

2
Open Profile Settings

Click your profile icon in the top right corner and select "Settings" or "Responsible Gaming".

3
Choose a Limit Type

Choose what works for you — deposit limit, session time, loss limit, or cooling-off period.

4
Set a Value

Enter an amount or time limit and review it — think about whether it's right for you.

5
Confirm

Save or confirm your limit. Decreases take effect immediately; increases are subject to a 24-hour cooling period.


Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes. After activating self-exclusion, you can request a withdrawal of any remaining balance in your account. Our support team will walk you through the process.

A cooling-off period is a temporary break — from 24 hours up to 6 weeks — after which your account is automatically reactivated. Self-exclusion is a longer-term measure, ranging from 6 months to 5 years, and your account cannot be reopened until the period ends.

Yes, but increasing a limit is subject to a 24-hour cooling period. This delay is intentional, so no one can raise their limit on impulse. Lowering a limit always takes effect immediately.

Absolutely not. Anyone under 18 is strictly prohibited from using a we99 account. If there are minors in your household, always log out and never share your password. Contact us if you suspect unauthorized use.

Email our support team at [email protected] or reach us via live chat. Responsible gaming requests are handled with top priority — we typically respond within 1 hour.

Reach out to our support team first — we'll guide you to the right resources. It also helps to talk to a trusted family member or a mental health professional. We're here for you.

Play Safe, Stay Happy

Join we99 and enjoy the best entertainment with our responsible gaming tools at your side.

Register Now Log In
বাংলা